Help Center
Everything you need to get the most out of VoiceServant
Getting Started
Upload your recordings
Drag and drop your audio files into the upload area, or click to browse. You can upload MP3, WAV, and other common audio formats.
Choose or create a schema
Select from pre-built schemas like Transcript, Meeting Notes, or Interview. Or create a custom schema by specifying the fields you want to extract.
Review and export
Review the extracted data in the preview. Make any corrections if needed, then export to Excel (.xlsx) or CSV format.
Supported Formats
MP3 Files
MP3 is a widely used audio format that is fully supported. Ensure your MP3 files are not corrupted and have a good bitrate for optimal results.
WAV Files
Waveform Audio files are fully supported. Ensure the audio quality is good for the best extraction results.
Other Audio Formats
We also support other common audio formats like AAC, FLAC, and OGG.
Tips for Best Results
Use good bitrate audio
Use audio files with a good bitrate for optimal extraction results.
Keep audio files aligned
Ensure audio files are properly aligned before processing. Our AI can handle slight variations, but properly aligned files give better results.
Use consistent formatting
When processing multiple similar audio files, consistent formatting helps the AI learn patterns and improve accuracy over time.
Troubleshooting
Empty or missing fields
If fields are empty, the AI may not have found matching content. Try adjusting your schema field names to match the audio's terminology.
Some recordings may be unclear or uneven
The system improves basic quality automatically. For best results, upload clean and balanced audio.
Speech can be harder to recognize in some cases
Accuracy improves with clear pronunciation and steady pacing. Strong accents, fast speech, or background noise may reduce accuracy.
Still need help?
Our support team is here to help. Send us an email and we'll get back to you within 24 hours.
Contact support